Product Manager

Job Summary

The Product Manager will own the strategy, roadmap, and execution for GoGoGrandparent’s Home Services department. This role drives the end-to-end product lifecycle, including customer research, market analysis, planning, requirements development, and launch, with the goal of growing adoption, repeat usage, and trust in Home Services.

Responsibilities:

• Translate customer and business needs into clear product requirements and development roadmaps for Home Services.

• Build product strategy documents that describe business cases, high-level use cases, technical requirements, and ROI for Home Services initiatives.

• Design and optimize the customer journey. 

• Conduct customer interviews and market research to uncover pain points and prioritize service categories (e.g., cleaning, handyman, yardwork).

• Analyze funnel metrics, cohort retention, and repeat usage to guide growth strategies.

• Collaborate closely with cross functional teams in the development, QA, and release of products. 

• Develop, implement, and maintain production timelines across multiple departments.

• Appraise new product ideas and strategize appropriate go-to-market plans.

Skills & Qualifications  (List required background to include degrees, skills, applicable software knowledge, etc.)

• Bachelors’ degree.
• 3 years of experience in full-cycle product development in a nonmanagerial role. 
• Keen attention to detail, multitask and work well under pressure.
• Skilled in running AB tests (pricing, engagement, provider incentives) 
• Superior project management and interpersonal skills.
• Excellent verbal and written communication skills.
• Highly competent in writing SQL queries and analyzing data to assist with decision making.