Full Stack Engineer-AI Voice

Location: Hybrid- NYC (3 days in office required)

Type: Full-time W-2 employee, subject to a 90-day introductory period

Salary and equity commensurate with experience and performance

---

About AviaryAI

We build AI voice agents for banks, credit unions, and insurers.

Our agents are live and handling real customer calls today. We’re backed by Y Combinator and growing.

So far we’ve focused on outbound calls. Now we’re building inbound — AI that answers incoming customer service calls. This will become a major part of our platform.

---

The Role

You’ll be the primary engineer building our voice product.

This means:

• Writing the backend logic that manages conversation state and decision-making (Python)
• Building internal dashboards and tools to configure and debug agents (TypeScript)
• Contributing to our core frontend application as needed
• Integrating with banking APIs and telephony systems
• Debugging real production issues when things break

You’ll own this vertical from prototype to high-volume production.

This is not a ticket-driven role. You’ll have a lot of responsibility and a lot of autonomy.

---

What We’re Looking For

• 1–3 years full stack experience
• Strong in Python
• Comfortable in TypeScript / modern frontend frameworks
• Experience building systems with real state or multi-step workflows
• Comfortable integrating third-party APIs
• Able to work without detailed specs

Bonus if you’ve worked in:

• Startups
• Fintech / insurance
• Real-time systems (WebSockets, telephony, Twilio, etc.)

---

What This Is Like

You won’t just be building CRUD endpoints.

You’ll be building systems that:

• Decide what to do next in a live conversation
• Enforce business rules
• Handle messy, real-world edge cases
• Observe real time systems handling high volumes of concurrent streams

Your code will power real-time phone calls with real customers.

1. Introductory Call (20–25 minutes): Meet our CEO and get to know each other. (Virtual)
2. Hiring Manager Interview (30 minutes): Technical discussion (Virtual)
3. Practical Assessment Interview (90 minutes): You’ll submit a project in advance and walk us through your architecture and decisions. We care about clarity and systems thinking (Virtual or In-Person)
4. Final Interview (30-60 minutes per interview): Meet with the founding team. (In-person)
5. References + offer