Visual & Marketing Designer - Korean/English Bilingual

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.

About the Role:

We’re seeking a Marketing Designer who can craft strategic marketing messages through clear and effective visual communication.

In this role, you’ll design across a wide range of touchpoints — including ads, social media, email, sales materials, and more — with a strong focus on both content structure and visual quality. We’re seeking someone who can maintain brand consistency while producing high-impact, persuasive content efficiently and independently.

If you’re a designer who values both practicality and attention to detail, this role is for you.

What You Will Do:

• Create marketing-focused visual content such as digital ads, social media assets, email campaigns, and event materials
• Design and structure editorial content with clarity—ebooks, brochures, proposals, etc.
• Produce both digital and print-ready content for sales enablement and customer support
• Design visual assets and mockups tailored to campaign or client needs
• Support event/conference-related landing pages in collaboration with marketing and product
• Build and maintain reusable design templates and lightweight systems for recurring content
• Identify design needs independently, prioritize them, and lead end-to-end execution

What You Bring:

• Strong ability to structure visual content for clear and effective communication
• Skilled at collaborating with marketing and sales teams to translate business needs into design
• Proven experience designing editorial and marketing materials (ebooks, brochures, decks, etc.)
• Degree in Visual Communication, Graphic Design, or equivalent hands-on experience
• Minimum of 8 years of experience in marketing and content design
• Proficient in Figma, Photoshop, Illustrator, and similar design tools
• Able to work cross-functionally with clarity and independence
• Comfortable communicating design intent and feedback in both Korean and English

Added Value:

• Understanding of SaaS or AI-based products and related content strategy
• Familiarity with web publishing or front-end implementation
• Experience working in a fast-paced, startup environment with strong ownership mindset
• Close collaboration experience with content creators, marketers, and copywriters

Recruiter Screen

Hiring Manager Interview + Design Assignment

Onsite Interview in San Mateo