Cekura
Voice AI and Chat AI agents: Testing and Observability
Headquarters
San Francisco
Sector
B2B Software and Services
Team Size
1-10
4 other open positions
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As a Founding Forward Deployed AI Engineer at Cekura, you'll work hand-in-hand with our largest customers to help them test and deploy AI voice agents into production - embedding with their teams, navigating complex environments, and building real-world solutions that drive impact.
This hybrid role spans engineering, product, and customer success. One week you’re deep in AI workflows or backend integration; the next, you’re sharing critical insights to shape the product roadmap.
If you thrive wearing many hats, enjoy solving tough problems, and want to make AI agents more reliable and production-ready - you’ll love this role.
Make Enterprise Customers Love You – Partner with sales to close deals and deliver outstanding outcomes for our largest customers. You'll embed with their teams, build integrations, and ensure a smooth path to production with our platform.
Design Scenarios That Push the Limits – Create real-world and edge-case conversations that challenge conversational agents across diverse workflows. Your scenarios will uncover bugs, blind spots, and improve reliability.
Establish Enterprise Observability – Guide customers in planning and implementing robust observability frameworks, including defining key performance metrics, guiding through dashboards, and configuring useful alerts to monitor agent health and business impact.
Drive the Product to Be More Valuable – Help prioritize features and shape the roadmap based on hands-on customer needs.
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