Forward Deployed Engineer

Why you should consider joining

Domu.ai is one of the very first voice-AI startups powering collections and servicing for the world's biggest financial institutions. Only a handful of companies have entered this space, and we're already handling thousands of live calls every day for Fortune 500 banks and insurers. Our ARR has tripled, and we're on track to become the gold standard in financial-services voice AI.

We move fast, ship daily, and refuse to stop until our product outperforms expectations. We deeply care about doing great work.

Culture

1. work more than 12 hours every day, 7 days a week
2. go to the office every day
3. high-urgency
4. great work
5. 0 ego

What you'll do

• Own customer deployments end-to-end, from technical scoping to production launch and ongoing optimization.
• Spend significant time on-site with Fortune 500 customers, understanding their workflows, pain points, and technical constraints.
• Build custom integrations, scripts, and tooling to adapt our platform to each customer's unique environment.
• Act as the technical voice of the customer internally → translating enterprise requirements into product improvements and feature requests.
• Debug production issues in real-time, often while on customer calls or at their offices.
• Configure telephony systems, integrate with legacy banking infrastructure, and navigate complex enterprise tech stacks.
• Train customer teams on our platform and build internal champions who advocate for our solution.
• Travel regularly to customer sites (expect 10-25% travel).
• Code daily → building proof-of-concepts, custom dashboards, prompt engineering, data pipelines, or deployment automation.

You're a fit if

• You've worked in consulting, solutions engineering, or a customer-facing technical role at a high-growth startup.
• You're equally comfortable writing code and presenting to C-level executives.
• You've done implementations at enterprise companies and understand how large organizations make decisions.
• You're scrappy and willing to do whatever it takes → debugging telephony issues at 11 PM or building a one-off integration over the weekend.
• You have full-stack capabilities and aren't afraid to jump into unfamiliar territory (legacy APIs, telephony protocols, financial systems).
• You're energized by customer problems, not drained by them.
• You've owned a customer relationship or deployment from start to finish in the past.

Why join us

• You'll be the bridge between our engineering team and Fortune 500 enterprises.
• Work closely with a small, elite engineering team of 4 full-time engineers. Your feedback will immediately influence what gets built.
• Own the technical relationship with some of the world's largest financial institutions.
• Learn how enterprises buy, deploy, and scale AI. Invaluable experience if you want to start your own company or move into product/leadership.
• Full ownership and trust, with zero bureaucracy and ego.
• Post-revenue traction with massive growth potential.
• Open to top new-grads.

To apply

Tell me why this role excites you. Links are nice, but we value more your genuine thoughts on why you believe you would be a great fit and what you have done in the past.

1. Interview with Head of Engineering (Kai)
2. Interview with one of the founders
3. Technical take-home challenge
4. 1 hour technical conversation
5. Paid trial