Technical Writer, Cloud Technologies & Tools

Overview

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Aden is an AI-native, multi-agent ERP platform built for operations leaders to unify their business systems, streamline processes, and efficiently manage objectives. Highly customizable and rapidly deployable, Aden boosts Key Performance Indicators (KPIs) with declarative solutions and intelligent AI agents.

Currently, Aden helps over 100 operationally-focused businesses, including supply chain control towers of major global corporations, IT departments of major financial institutions, and other high-impact companies, elevate their efficiency, automate workflows, and scale beyond manual operations.

About the job

Technical writers on our team plan, create, and maintain educational content as an integral part of the engineering and user experience. The content is often in the form of online Q&A, blogs, product documentation, and promotional materials. It may also be UI text, sample codes, videos, or other educational materials. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics practically and comprehensively to their audiences.

As a Technical Writer on the Aden business and analytics team, you’ll

Drive online visibility for Aden Cloud's products through SEO & SERP optimization

Have the opportunity to create processes and docs that will help scale the product to include events across Aden and beyond, depending on users’ needs

Cover concepts, tutorials, quick-starts, integrated developer tools, APIs, samples, and leverage other types of content such as videos.

Drive documentation for Aden Cloud's products

Your core responsibilities include planning, creating, and maintaining technical content for internal or external audiences. Edit, clarify and proofread technical content written by others, and coach non-writers on ways to improve their writing skills. Manage complex documentation projects. Supplement developer documentation with relevant sample codes.

Qualifications

• Bachelor's degree or equivalent practical experience. Experience in technical writing, online publishing, or product documentation. Experience in collaborating with software engineers daily.
• Bachelor’s or Master's degree, or equivalent professional experience in the business, or STEM degrees
• Analytical solid & data skills with SQL, Python, Matlab, or R
• Understanding of modern front-end markup (principally HTML and CSS).
• Understanding of fundamental SEO & SERP concepts
• Excellent English verbal and written presentation skills.

Website

https://adenhq.com/